Privacy Policy

Account data: name, email, and password hash when you sign up.
Payment data: processed by our payment provider (e.g. Stripe). We do not store full card numbers.
Usage data: pages visited, modules completed, IP address, device type.
Communications: messages you send to support or post in the community.

To provide and maintain the Services, process payments, send transactional emails (receipts, login confirmations), improve the platform, and prevent fraud.

We share data with service providers strictly necessary to operate the Services (hosting, payments, email delivery, analytics). We do not sell your personal data.

We use essential cookies for authentication and optional analytics cookies to understand usage. You can disable non-essential cookies in your browser.

We retain account data for as long as your account is active and as required to comply with legal obligations. You may request deletion at any time.

You have the right to access, correct, export, or delete your personal data, and to object to processing. Email privacy@bycranes.com to exercise these rights.

We use industry-standard safeguards (TLS, encrypted storage, access controls). No system is 100% secure — please use a unique, strong password.

Your data may be processed outside your country of residence. We rely on standard contractual clauses where required.

We will notify users of material changes via email or in-product notice.